FREQUENTLY ASKED

QUESTIONS

What about the weather?

The captain will contact you no later than 2 hours before your departure time if we have to cancel due to inclement weather. Inclement weather refers to any weather conditions Coastal Sols deems unsafe to sail in: lightning, thunderstorms, heavy winds, rain, etc. This does not include overcast skies or fluctuations in temperature. If the captain cancels your charter due to unsafe weather conditions, Coastal Sols will issue you a full refund or allow you the opportunity to reschedule for a new date. 

What is your cancellation policy?

If you cancel 14 days prior to your charter date you may receive a full refund. If you cancel less than 14 days of your sailing charter, refunds are not available. However, we do offer the opportunity to rebook a new charter within a year from your original booking date. Rescheduled charters cannot be changed or canceled. 

Where are you located?

305 Queen Elizabeth Ave, Manteo, NC 27954

First boat on the right side of the dock directly behind Poor Richard's Sandwich Shop.  Our boat has a navy blue hull and her name is Pelican. 

Where do we park? 

What should we bring?

Is there a bathroom on board?

Why are your sails limited to a small group of people?

May I leave gratuity?

Are children welcome on sailing charters?